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Frequently Asked Questions

Find quick answers to common questions

General

What is FamilyCodex?

FamilyCodex is a self-hosted family tree platform that lets you preserve your family history on your own server. Unlike cloud services, your data stays completely under your control.

Do I need technical knowledge to use it?

No! While installation requires basic web hosting, the interface is designed to be user-friendly for everyone. Our installation wizard guides you through setup.

Is my data private?

Yes! Since FamilyCodex is self-hosted on YOUR server, your family data never leaves your control. We never access or store your personal information.

Pricing & Licensing

What's the difference between Free and Pro?

Free tier includes up to 500 individuals, 100MB storage, and 3 users. Pro tier offers unlimited individuals, 10GB storage, unlimited users, plus premium features like GEDCOM export, AI biographies, and advanced analytics.

Can I try before buying?

Yes! Start with the Free tier and upgrade to Pro anytime. Your data is preserved when upgrading.

How does the license work?

Each license covers one installation on one domain. Pro licenses are billed annually at $49/year.

Technical

What are the system requirements?

PHP 8.1+ and a web server (Apache/Nginx). All data is stored in JSON files - no database required. Most shared hosting providers support these requirements.

Can I import from other genealogy software?

Yes! FamilyCodex supports GEDCOM 7.0 format, the industry standard for genealogy data exchange.

How do I backup my data?

All data is stored in JSON files in the data/ directory. Simply backup this folder regularly using your hosting control panel or FTP.

Features

What AI features are available?

Pro users get AI-powered biography generation, document analysis, name analysis, and place standardization to enhance their family tree data.

Can I share my tree publicly?

Yes! You can mark individuals as public/private and control which parts of your tree are visible to non-logged-in visitors.

Is there a mobile app?

FamilyCodex is a Progressive Web App (PWA) that works great on mobile browsers and can be installed to your home screen for an app-like experience.

Still have questions?

Our support team is here to help!

Contact Support